We offer a no questions asked money-back guarantee. We are sorry that the shoes did not meet your expectation. Please discuss any concerns you may have as most concerns can be resolved quickly.
You may post them back to:
Whichever is convenient for you. These shoes are handmade, hand stitched, Goodyear welted by hand and hand dyed - the workmanship is flawless and the quality of the material is very high.